Terms & Conditions – CPI International Calling

Terms and Conditions – CPI Call Shop International Calling

Welcome to CPI Call Shop. By purchasing and using our prepaid calling services, calling cards, digital credits, or any other related products (“Services”), you agree to the following Terms and Conditions.

1. Nature of Service

CPI Call Shop provides prepaid international calling credits which allow customers to make voice calls using our mobile application. All Services are prepaid and usage-based. Call rates vary by destination and may change without prior notice.

2. Account and Usage

Users are responsible for maintaining the confidentiality of their account credentials and QR code. Any usage under your account is considered authorized by you.

3. Call Quality and Network Conditions

Call quality may vary depending on the user’s device, local internet connectivity, VPN usage, or carrier routing conditions. CPI Call Shop is not responsible for performance issues caused by third-party network limitations.

4. Personal and Business Use; No Resale

CPI Call Shop services may be used for lawful personal and business communications, including calls to family, friends, customers, suppliers, business associates, and other legitimate contacts.

Calling credits and Services may not be resold, redistributed, or used to provide telecommunications services to third parties without prior written authorization from CPI Call Shop.

5. Acceptable Use and Fair Usage Policy

CPI Call Shop is committed to providing reliable international calling services for legitimate personal and business communications.

Customers agree not to use our Services for:

  • Fraudulent, deceptive, threatening, abusive, or otherwise unlawful communications.

  • Unsolicited mass telemarketing, spam calling, robocalling, or unauthorized automated dialing.

  • Harassment, repeated unwanted calls, or communications to individuals who have requested not to be contacted.

  • Caller ID spoofing, misrepresentation, or attempts to conceal the caller's identity for fraudulent or unlawful purposes.

  • Activities that violate applicable telecommunications laws, Do Not Call regulations, or the acceptable use policies of our underlying carriers.

  • Excessive or unusual calling patterns that threaten network stability, violate carrier restrictions, or create a substantial risk of service disruption.

Legitimate business and recruitment-related calls may be permitted, provided they comply with applicable laws, carrier requirements, and this policy. Certain high-volume or outbound calling activities may require prior written approval from CPI Call Shop.

CPI Call Shop reserves the right to monitor calling patterns, investigate suspected misuse, impose reasonable usage restrictions, or suspend or terminate Services where necessary to address suspected fraud, abuse, unlawful conduct, or carrier policy violations.

Customers are responsible for ensuring that their calling activities comply with applicable laws and regulations in both the originating and destination countries.

6. Refunds

All sales are final except in the case of a verified, system-wide service outage impacting your ability to make calls. See Refund Policy for details.

7. Changes to Terms

We may update these Terms from time to time. Continued use of our Services indicates acceptance.

If you have questions, contact us at: admin@cpicallshop.com