Refund Policy – CPI International Calling

Refund Policy – CPI Call Shop International Calling

All purchases of prepaid calling credits are non-refundable once the credit has been issued to your account.

Refunds will only be granted in the case of:

• A verifiable major service outage affecting all users, and

• Where no successful calls have been made using the purchased credits.

Refunds will not be granted for:

• Call quality issues resulting from the customer’s internet or mobile carrier

• Incorrect dialing or user error

• Usage by unauthorized persons who gained access to your QR code or device

To request a refund under the allowable condition, email:
admin@cpicallshop.com with your order details.